Call forwarding, also known as call diversion, is a feature that redirects incoming calls to another number, such as a mobile, landline, or voicemail. It’s especially beneficial for ensuring you never miss important calls, whether for personal or professional reasons.
Key Benefits of Call Forwarding
- Always Stay Connected: Redirect calls when unavailable or out of coverage.
- Productivity Boost: Manage calls across multiple devices or numbers.
- Customizable Options: Tailor call forwarding to your needs with conditional or unconditional settings.
Jio Call Forwarding Features
Activating Call Forwarding on Jio
- USSD Codes:
- Dial specific codes for various conditions:
- All calls:
*21*<number># - No answer:
*61*<number># - Unreachable:
*62*<number># - Busy:
*67*<number>#
- All calls:
- Dial specific codes for various conditions:
- MyJio App:
- Navigate to call settings, enter the desired number, and enable forwarding.
Deactivating Call Forwarding on Jio
- Use the universal code
##002#to deactivate all active forwarding settings.
Troubleshooting
- Ensure the entered number is valid.
- Try activating the service in areas with good network coverage.
BSNL Call Forwarding Features
Activating Call Forwarding on BSNL
- USSD Codes:
- For all calls:
*21*<number># - For unanswered calls:
*61*<number># - For unreachable conditions:
*62*<number># - For busy:
*67*<number>#
- For all calls:
- BSNL App:
- Open the BSNL Self-Care app and configure call forwarding settings.
Deactivating Call Forwarding on BSNL
- Dial
##002#to cancel all forwarding services.
Troubleshooting
- Confirm the correct syntax when using USSD codes.
- Update or reinstall the BSNL app if issues persist.
Types of Call Forwarding
- Unconditional Call Forwarding: Redirects all calls automatically to a specified number.
- Conditional Call Forwarding: Forwards calls based on specific conditions:
- When the line is busy.
- When there is no answer.
- When the phone is switched off or unreachable.
Charges for Call Forwarding
Jio
- Domestic Forwarding: Free for most plans within India.
- International Forwarding: Charges depend on the roaming destination.
BSNL
- Domestic Forwarding: Nominal charges based on your plan.
- International Forwarding: Rates vary based on the destination country.
Comparison: Jio vs BSNL Call Forwarding
Call Forwarding in Roaming
Both Jio and BSNL support call forwarding while roaming. Charges apply based on the destination and plan. Domestic forwarding is typically free or incurs standard call rates, while international forwarding has additional costs.
How to Check Call Forwarding Status
- Use
*#21#to check the active call forwarding status for both Jio and BSNL.
Advanced Call Forwarding Options
- Business Use: Forward calls to an office landline or alternate mobile during non-working hours.
- Personal Use: Redirect calls to voicemail when unavailable.
Common Issues and Solutions
- Service Not Activating:
- Ensure the number is entered correctly.
- Retry the activation process in areas with strong network signals.
- Errors Using USSD Codes:
- Confirm you’re using the correct syntax.
- App-Based Issues:
- Update the app to the latest version or reinstall if problems persist.
FAQs about Call Forwarding
- Can I forward calls to international numbers?
- Yes, but additional charges apply for both Jio and BSNL.
- How to deactivate all call forwarding services?
- Dial
##002#on either network.
- Dial
- Is call forwarding free?
- Domestic forwarding within the same network is often free, but cross-network or international forwarding incurs charges.
- Can I forward calls during roaming?
- Yes, both networks support this, though charges vary by destination.
- Does call forwarding work if my phone is switched off?
- Yes, provided you’ve set conditional forwarding to another number or voicemail.
Conclusion
Call forwarding is a versatile feature available on Jio and BSNL, providing users with flexibility and convenience. Whether for personal or business use, this service ensures seamless communication and the ability to stay connected anytime, anywhere. Both Jio and BSNL offer easy activation and deactivation methods, alongside affordable pricing options. By following the steps outlined, users can efficiently manage their call forwarding settings and troubleshoot common issues as needed.
