Call History for Jio Vi Airtel and BSNL

Introduction

Call history tracking is essential for various purposes, including personal record-keeping, analyzing usage, or addressing billing discrepancies. Leading Indian telecom operators—Jio, Vi (Vodafone Idea), Airtel, and BSNL—offer multiple ways to access call details. This guide provides a comprehensive step-by-step process for each operator, covering mobile apps, online portals, USSD codes, and customer care options.

1. Checking Call History in Jio

Reliance Jio is one of the most popular telecom providers in India, offering an easy and seamless way to track call history.

1.1 Using the MyJio App

1. Download the MyJio App: Available on both Android and iOS platforms.
2. Log in: Use your Jio number to log in. You’ll receive an OTP to authenticate.
3. Access Call History:
   • Go to the ‘Usage’ section on the home screen.
   • Select Call Details.
   • You can view a detailed record of calls made, received, and missed.

1.2 Via Jio Online Portal

1. Visit the
2. Log in with your Jio number or registered email.
3. Navigate to the ‘My Usage’ section.
4. Choose Call Details and select the desired date range.

1.3 Request Call Details via Email

• Jio allows users to request detailed call records by sending an email to their support team at
• Mention your mobile number, date range, and purpose.

1.4 Through Customer Support

• Dial 198 or 199 for customer care.
• Request call details for a specific time frame.
• The information will be sent to your registered email ID.

1.5 Limitations

• Jio typically provides call records for up to 90 days.
• Detailed records for a period beyond this may require special permissions.

2. Checking Call History in Vi (Vodafone Idea)

Vi provides several ways to access call history through apps, web portals, and USSD codes.

2.1 Using the Vi App

1. Download the Vi App: Available on Android and iOS platforms.
2. Log in: Use your Vi mobile number and OTP.
3. Access Call History:
   • Go to the ‘Usage and Details’ section.
   • Select the option for Call History.
   • Choose the date range to view or download the call details.

2.2 Through the Vi Website

1. Visit the
2. Log in with your Vi number and password/OTP.
3. Navigate to the Usage Details section.
4. Select Call History and download the required records.

2.3 Requesting Call Details via SMS

• Send an SMS with the keyword ‘CALL DETAILS MM/YYYY’ (replace MM/YYYY with the desired month and year) to 12345.
• The records will be sent to your registered email ID.

2.4 Contacting Customer Support

• Dial 198 or 199 and request call details.
• You may be required to verify your identity for security purposes.

2.5 Limitations

• Vi provides call records for the last 30 days by default.
• Requesting older records may involve a formal application.

3. Checking Call History in Airtel

Airtel, another leading telecom operator, provides easy options for accessing call history through apps and online services.

3.1 Using the Airtel Thanks App

1. Download the Airtel Thanks App: Available on Android and iOS.
2. Log in: Use your Airtel number and authenticate via OTP.
3. Access Call History:
   • Open the ‘Usage Details’ section.
   • Select Call Records.
   • View or download the history for a specific period.

3.2 Via Airtel Website

1. Visit the
2. Log in with your Airtel number.
3. Go to My Account and click on Usage History.
4. Select Call Details to view the required information.

3.3 Using USSD Codes

• Dial *121# and navigate to the usage menu.
• Select the call history option.
• Details will be provided via SMS.

3.4 Requesting Call Details via Customer Support

• Call Airtel customer care at 121 or 198.
• Request call history for a specific date range.
• Records will be sent to your email or available for download.

3.5 Limitations

• Airtel’s call record access is limited to the last 30 days via the app.
• For older records, formal requests may be required.

4. Checking Call History in BSNL

BSNL offers both traditional and digital methods for accessing call history.

4.1 Using the BSNL Self-Care Portal

1. Visit the
2. Log in using your BSNL number.
3. Go to the Account Usage section.
4. Select Call Details and specify the date range.

4.2 Using the BSNL App

1. Download the BSNL App: Available for Android and iOS.
2. Log in: Use your BSNL number and authenticate.
3. Access Call History:
   • Navigate to the Usage Details section.
   • View or download call records.

4.3 Requesting Call Details via SMS

• Send an SMS with the keyword ‘CALLDETAILS MM/YYYY’ to 1503.
• The call details will be sent to your registered email.

4.4 Contacting Customer Support

• Call BSNL customer care at 1503 or visit your nearest BSNL office.
• Submit a request for call details.

4.5 Limitations

• BSNL typically provides call records for the last 60 days.
• Older records may require a manual application.

5. Security and Privacy Concerns

While accessing call history is helpful, it is essential to ensure the security of your personal information. Follow these guidelines:

• Only use official apps or websites to access call details.
• Avoid sharing your OTP or login credentials with others.
• Regularly update your registered email and phone number for accurate communication.

6. Conclusion

Each telecom operator—Jio, Vi, Airtel, and BSNL—offers user-friendly ways to check call history, ensuring customers can easily track their usage. Whether through mobile apps, online portals, or customer support, accessing your call records is straightforward and secure when following the right steps.

This comprehensive guide serves as a one-stop resource for understanding and utilizing the available options, ensuring you stay informed about your telecom usage across all major Indian providers.